Last Updated: April 15, 2026
At The Shade Doctor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website, use our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Identifiers: Name, email address, phone number, and physical address provided when you request a quote, schedule an appointment, or contact us.
Communication Data: Records of your interactions with us, including emails, text messages (SMS), and phone call logs (e.g., via our RingCentral communication platform).
Technical Data: IP address, browser type, and usage data collected automatically through cookies to improve website performance.
2. How We Use Your Information:
We use your data for the following business purposes:
To fulfill service requests and provide professional window treatment solutions.
To communicate updates regarding your project via phone, email, or SMS.
To process payments and maintain accounting records.
To improve our website and customer service experience.
3. SMS and Mobile Communications (TCPA Compliance)
If you provide your mobile number to The Shade Doctor, you agree to receive communications from us (such as appointment reminders or project updates) via voice or text message.
Opt-Out: You may opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive from us.
Privacy: We do not sell or share your mobile phone number or SMS consent with third parties for their own marketing purposes.
4. Date Security
We implement industry-standard technical and organizational security measures to protect your data. This includes:
Secure Communications: Utilizing encrypted communication platforms (like RingCentral) to ensure your contact details and conversations remain private.
Access Control: Limiting data access to authorized personnel only.
Encryption: Using SSL/TLS encryption for data transmitted through our website.
5. Sharing of Information
We do not sell, rent, or trade your personal information. We only share data with:
Service Providers: Trusted third parties (such as payment processors or communication platforms) that help us run our business, under strict confidentiality agreements.
Legal Requirements: If required by law to comply with a subpoena or similar legal process.
6. Your Rights
Depending on your location, you may have the right to:
Request access to the personal data we hold about you.
Request the correction or deletion of your data.
Withdraw consent for marketing communications.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
The Shade Doctor
222 Summit Pl. Silverthorne, CO 80498
Info@theshadedoctor.com
(970)409-9036
